FleetFix Advisor
About the role
The FleetFix Advisor is the person our clients rely on. You are the bridge between fleet managers and drivers on one side and FleetFix technicians and vetted garages on the other. You own the outcome of every repair, so clients never have to chase a mechanic, an estimate, or a part.
What you’ll do
- Primary client bridge: Act as the single, accountable link between corporate clients (fleet directors, dispatchers, drivers) and FleetFix field technicians and vetted partner garages.
- Accurate estimates & LPOs: Review diagnostic reports and compile rapid, mathematically benchmarked repair estimates and Local Purchase Orders (LPOs) for client sign-off.
- End-to-end repair ownership: Take absolute personal responsibility for every work order from the initial breakdown or maintenance alert through completion, QC verification, and driver handover.
- Proactive downtime mitigation: Keep fleet managers proactively informed with real-time digital milestones and escalate parts or bay delays before they turn into fleet downtime.
- Operations & bay synchronization: Coordinate with field technicians, parts distribution runners, and workshop bay supervisors so every job proceeds strictly on schedule.
What we’re looking for
- Strong Mechanical Understanding: Working knowledge of commercial automotive systems, parts nomenclature, standard repair labour times, and maintenance schedules.
- Fast & Accurate Estimating: Proven competence preparing parts quotations, labor calculations, and LPOs quickly and without errors under fast-paced operational pressures.
- Clear, Empathetic Communication: Polished verbal and written communication skills to handle corporate fleet managers with professionalism and workshop teams with clarity.
- Extreme Ownership: An innate drive to resolve bottlenecks, follow through on commitments, and maintain FleetFix's flawless 0% client churn track record.
- Relevant UAE Experience: 3+ years in automotive service advisory, commercial fleet coordination, or workshop reception in the UAE.
Nice to have
- Multilingual proficiency: Fluent English with Arabic, Hindi, or Urdu to communicate smoothly across our diverse stakeholder ecosystem.
- Previous background managing multi-fleet accounts in logistics, cold chain distribution, or car rental operations.
Why FleetFix
Join the UAE’s hybrid fleet maintenance ecosystem, where software, dedicated advisors, vetted garages, and an in-house parts supply chain work as one system. As a FleetFix Advisor, you have the full backing of our technology and logistics, giving you real authority to deliver flawless client satisfaction.
Apply for FleetFix Advisor
Submit your CV with an overview of your fleet advisory or workshop estimation experience. Every application is reviewed directly by our Head of Fleet Operations.
FleetFix is an equal opportunity employer committed to operational excellence and inclusion across the United Arab Emirates. All employment decisions are based on qualifications, merit, and operational requirements.
FleetFix Advisor
Single Point of Contact & Repair Operations Lead
Every application is reviewed directly by our Head of Fleet Operations within 3 to 5 business days.
Questions regarding the role?
careers@fleetfix.aeExplore Opportunities
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